1. Ridgetop Group reserves the right of final approval of product, procedures, processes,
and equipment.
2. All special processes required by our purchase order must be performed by qualified
personnel.
3. Ridgetop Group reserves the right to review and approve the Vendors Quality
Management System. Standard QMS requirements include:
3.1. Vendors providing special processing must maintain a system for validating
processes similar to that of a NADCAP program, or other system as required by our
purchase order.
3.2. Customer directed sources must operate in accordance with approved
specifications and standards as dictated and controlled by the customer in
question.
4. The Vendor shall maintain the proper identification and revision status specifications,
drawings, process requirements, inspection/verification instructions and other
relevant technical data for a minimum of one year.
5. Ridgetop Group reserves the right to approve or specify any designs, tests, inspection
plans, verifications, use of statistical techniques for product acceptance, and any
applicable critical items, including key characteristics.
6. Ridgetop Group reserves the right to designate requirements for test specimens for
design approval, inspection/verification, investigation or auditing.
7. The vendor is required to:
7.1. Notify Ridgetop Group of nonconforming product immediately upon discovery.
7.2. Obtain Ridgetop Group approval for nonconforming product disposition.
7.3. Notify Ridgetop Group of changes in product and/or process, changes of suppliers,
and changes of manufacturing facility locations.
7.4. Flow down to the supply chain the applicable requirements including customer
requirements.
8. The Vendor is required to retain all records associated with the purchase order as
required by contract or for a minimum of one year.
9. Ridgetop Group reserves the right of access by our representatives, our customers, and
any regulatory authorities to the applicable areas of all facilities, at any level of the supply
chain, involved in the order and to all applicable records.
10. All Vendors providing calibration services must be certified to ISO17025 (or equivalent).
All calibration certificates must identify standards used and must be traceable to NIST
(National Institute of Standards Technology).